Zoe Kratzmann - Journey Jean

Delivery

• Collect in Store                                               Free
• Orders over $250                                           Free
• Standard shipping or packages 0-1 Kg          $10
• Heavy shipping for packages from 1 - 5 Kg    $20
• Packages heavy than this will be quoted manually

Returns

Please chose carefully NO REFUNDS will be issued.

You may choose between EXCHANGE or STORE CREDIT

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must have all tags attached & be in its original sale condition. 

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

Sale items 

Only regular priced items may be returned, unfortunately sale items cannot be returned.

Exchanges 

If you need an exchange , send us an email at katwalkboutique1@bigpond.com explaining your requirements. We can not promise alternate sizes will remain available and if we can not satisfy these a store credit will be provided.

Shipping
To return your product, you should mail it to: Katwalk Boutique, 12/450 The Esplanade, Warners Bay NSW 2282, Australia

You will be responsible for paying for your own shipping costs to return your item and these costs are non-refundable. You may send along with the returned item, a stamped self addressed package for an exchange or receive store credit if an exchange is not required.  

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. We don’t guarantee that we will receive your returned item.